Shipping Process & Costs

BCBY is an European independent brand based in Lisbon, Portugal.

Shipping Process

For products that are in stock, shipping will be made no later than two days after purchase (excluding weekends and holidays).

Please bear in mind that our team works really hard to ship all orders as soon as possible, but delays can happen.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow some hours for the tracking information to become available.

If you didn't receive your product in the estimated time, please contact us at hello@bcbythelabel.com, with your name and order number.

Shipping Costs

• Europe
  
  Delivered by CTT EXPRESSO
  
  Portugal Continental - 4,5€ (delivered in 1-2 business days after order is dispatched)
  
  Portugal Islands - 5€ (delivered in 1-3 business days after order is dispatched)
  
  Spain - 6€ (delivered in 1-3 business days after order is dispatched)
  
  Rest of Europe - 15€ (delivered in 1-5 business days after order is dispatched)
  
  

• REST OF THE WORLD
  
  Delivered by DHL GOGREEN EXPRESS INTERNATIONAL (carbon-neutral) in 1-5 business days after order is dispatched - 25€