Shipping Process & Costs
Shipping ProcessFor products that are in stock, shipping will be made no later than two days after purchase (excluding weekends and holidays).
Please bear in mind that our team works really hard to ship all orders as soon as possible, but delays can happen.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow some hours for the tracking information to become available.If you didn't receive your product in the estimated time, please contact us at email@example.com, with your name and order number.
Free Shipping on all orders
Delivered by CTT EXPRESSO
Portugal in 1-2 Business days
Spain in 1-3 Business days
Rest of Europe in 1-5 Business days
REST OF THE WORLD
Delivered by DHL GOGREEN EXPRESS INTERNATIONAL (carbon-neutral) in 1-5 Business days
Currently, we do not offer pre-paid duties and taxes, so please be aware that if your shipping address is non-EU it could incur in customs charges.